Return & Exchange Policy

At House Of Different Cultures (HODC Fashion), we strive to provide our customers with high-quality products. Please read the following policy carefully before placing your order.

Returns

• We do not accept returns under normal circumstances.

• Returns are accepted only if the product received is defective or damaged.

• Any return request for a defective or damaged product must be placed within 3 days of receiving the product.

• To raise a claim for a defective or damaged product, customers must record a clear, continuous unboxing video while opening the package.

• The unboxing video may be required for verification of the return claim.

• All defective-product claims are subject to quality inspection and verification before approval.

• Return requests received after 3 days from the date of delivery may not be accepted.

Size Exchange

• Customers can request a size exchange within 3 days of receiving the product.

• The product must be unused, undamaged, and in its original condition.

• All size exchanges are subject to a quality check before approval.

• Products that do not meet the required quality conditions may not be eligible for exchange.

• Size exchange requests received after 3 days from the date of delivery may not be accepted.

Important Note

Customers are advised to record a clear, continuous unboxing video while opening their package. This video is required to verify any claim related to a defective or damaged product.

The 3-day period for raising a return or exchange request starts from the date the product is delivered.

For any questions regarding returns or exchanges, please contact us:

House Of Different Cultures (HODC Fashion)
Email: hodc.fashion7@gmail.com
WhatsApp Phone: 9108469656